Overview of Nurse Therapeutic Communication in Hospital Ward PKU Muhammadiyah Gamping
DOI:
https://doi.org/10.55887/nrpm.v5i1.209Keywords:
Communication, Nurse, TherapeuticAbstract
Background: Therapeutic communication has become the main key to delivering nursing care. Therapeutic communication plays an important role in raising trust, increasing comfort, and helping patients express their needs and complaints during treatment. However, nurses do not practice therapeutic communication well and do not pay attention to the quality of the communication they implement. Objective: This study aims to describe the quality of nurses' therapeutic communication in PKU Muhammadiyah Gamping Hospital. Methods: This study adopted a descriptive design, involving 96 respondents selected using purposive sampling. Data were collected using structured questionnaires to assess therapeutic communication. Data analysis was performed using a univariate test. Result: Respondent majority female (36.5%) and domination by 40-50 years old (57.3%). Most nurses had good therapeutic communication with their patients (66.7%). Conclusion: The quality of therapeutic communication helps improve nursing care delivery. The average therapeutic communication skills in this study were classified as good.
References
Agil, H. M., Rohman, T., & Santosa, P. R. (2022). The Relationship Between Nurse Therapeutic Communication And Patient Satisfaction In The Bung Karno Inpatient Room At RSU Proklamasi Rengasdengklok. Jurnal Bidang Ilmu Kesehatan, 12(1), 83–93. https://doi.org/10.52643/jbik.v12i1.2024
Ahmad, S. N. A., & Dahlia. (2023). The Relationship Between Nurse Workload And The Implementation Of Nurse Therapeutic Communication In Inpatient Rooms. Prosiding Simposium Nasional Multidisiplin (SinaMu), 4, 342–352. https://doi.org/ 10.31000/sinamu.v4i1.7893
Arnold, E. C., & Boggs, K. U. (2019). Interpersonal Relationships: Professional Communication Skills for Nurses (8th ed.). Elsevier: Saunders.
Hagerty, T. A., Samuels, W., & Gigliotti, E. (2017). Peplau ’ s Theory of Interpersonal Relations : An Alternate Factor. Nurs Sci, 30(2), 1–15. https://doi.org/10.1177/ 0894318417693286.Peplau
Kourkouta, L., & Papathanasiou, I. V. (2014). Communication in nursing practice. Materia Socio-Medica, 26(1), 65–67. https://doi.org/10.5455/msm.2014.26.65-67
Kwame, A., & Petrucka, P. M. (2021). A literature-based study of patient-centered care and communication in nurse-patient interactions: Barriers, facilitators, and the way forward. BMC Nursing, 20(158), 1–10. https://doi.org/10.1186/s12912-021-00684-2
Lestari, H. D., Armi, & Rogayah. (2022). Relationship Of Nurse Therapeutic Communication With Patient Satisfaction In The Inpatient Room. Nursing Analysis: Journal Of Nursing Research, 2(1), 15–21.
Mersha, A., Abera, A., Tesfaye, T., Abera, T., Belay, A., & Melaku, T. (2023). Therapeutic communication and its associated factors among nurses working in public hospitals of Gamo zone , southern Ethiopia : application of Hildegard Peplau ’ s nursing theory of interpersonal relations. BMC Nursing, 22(381), 1–10. https://doi.org/10.1186/ s12912-023-01526-z
Norouzinia, R., Aghabarari, M., Shiri, M., Karimi, M., & Samami, E. (2016). Communication Barriers Perceived by Nurses and Patients. Global Journal of Health Science, 8(6), 65–74. https://doi.org/10.5539/gjhs.v8n6p65
Nurwahyuni, F. S., Sutresna, I., & Dolifah, D. (2024). The Relationship Between Nurse Therapeutic Communication and Patient Satisfaction in Health Services. Jurnal Keperawatan Florence Nightingale, 7(1), 223–228. https://doi.org/10.52774/jkfn. v7i1.176
Prihatini, K., Supriadi, & Rahman, G. (2023). The Relationship Between Nurses’ Workload And Therapeutic Communication Of Nurses When Carrying Out Nursing Procedures At RSD dr. H. Soemarno Sosroatmodjo Tanjung Selor. Aspiration of Health Journal, 01(01), 10–15.
Videbeck, S. L. (2023). Psychiatric-Mental Health Nursing (9th ed.). Wolters Kluwer.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Siti Ina Masitoh, Yuni Kurniasih, Rosiana Nur Imallah (Author)

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

